Terms and Conditions of Hire
Age requirements : Minimum age 21 years | Maximum age 75 years | Young driver supplement: YES age 19-21
only for car groups MDMR/ECMR / Price per day to be paid locally is €25 inclusive of TAX |Minimum driving
experience required (years): 1 year
Driving License : INTERNATIONAL DRIVING LICENSE is mandatory to be presented by all drivers out of EU
Επιπλέον οδηγός : price per day, min & max: € 5 inclusive of TAX
Taking the car abroad ( outside Greece) : Taking the car abroad is not allowed . A penalty amount of € 10.000
apply
Payment options : Voucher |Partial Payment | Credit cards VISA , MASTER , UNION PAY, REVOLUT , all major
credit cards . Diners cards not accepted | Debit cards not accepted unless if for optional extras and Additional
insurances
Fuel Policy : Same to Same | If full to full option the refueling charge is €30.- inclusive of TAX
Out of hours Collection & Return : € 30.- inclusive of tax for Out of hours collection & same amount if out of
hours return
Traffic / Damage fee : Trafic administration fee: € 30.- plus other fine expenses requested by the Traffic Police
Department . Damage administration fee € 30.- ( amounts include tax)
Baby seat / Child seat / Booster seat : price per day, min / max : € 5 per day or max € 50.- inclusive of tax
GPS : price per day, min / max € 10per day or max € 100.- inclusive of tax
Country Restrictions :
Πολιτική Ακύρωσης : -Bookings can be changed and/or cancelled free of charge up to 24 hours prior to pick-up.
Bookings that are cancelled after this time , will incur a cancellation fee of the total voucher value .-Bookings that
the customer has failed to pick up the car “Non Show” or “No credit/debit card” or “Not valid documents
ID/Passport/Driver’s license “ will incur a penalty fee of the total voucher value.
Dirty Car cabin upon return or to the outside of the car where the car inspection is not possilble :
€ 100.- per rental . Extra ordinary interior cleaning € 149 if check out to the Mainland & € 174.- if check out to
the islands . Disinfection due to a confirmed Covid-19 statement of the driver or passengers € 186.-
Travelling with VOLTA4u car to the Greek islands the cost is € 50.– Allowed only with a written authorization
from VOLTA4u Reservations department . Email request should be sent prior to the booking confirmation to
reservations@volta4u.com και customerservice@volta4u.com
Country Restrictions / Insurance / Damage / fines :
The Collision Damage Waiver (CDW) excess amount, the Super Collision Damage Waiver
(SCDW) reduced excess amount, the premium insurance zero excess amount, all inclusive insurance zero excess amount
and tires, lights & glasses excess amount do not cover the following options: 1) if any damages to the underside of the car,
2) to the wheels, tires, lights & windscreens (if all inclusive insurance or Tires, lights & glasses insurance has been
purchased, tires, wheels, lights and glasses are covered) 3) if damages caused against to the violation of all articles
mentioned on the EU Traffic Low and each one of those articles separately of the Greek and EU Traffic low ,
(KOK) as well as to damages of self-call for traffic violation of the traffic code 4) damages caused upon driving to unpaved roads,
5) Driver under the influence of alcohol or other substances. None of these damages are covered by the insurance and the
total amount of the damage to the rented car and if needed to certain cases the transportation of the expenses of possible
transportation of the car from the place that the damage took place to the Maintenance department should be paid by
the driver or the company’s account that covers the full amount of the rental.
1/ Traffic fines cost applicable from the Traffic Police plus administration fees of € 25 charged to the customer
2/ Vehicle’s plates collection from the Traffic Police cost € 20.- per day with a maximum of € 400 per rental
charged to the customer
3/ Any other fine costs applicable from the Traffic Police during the rental period charged to the customer .
Turn down or cancelled booking (by customer , the driver or from the Station Mgr for reasons contrary to the
Terms & Conditions : The voucher value is not refundable if cancellation received prior to check out for reasons
contrary to the Terms & Conditions , eg No credit card , or not valid credit card, no International driving license ,
customer with instability to drive the vehicle, client under the influence of substances, etc .
Grace period : 30 minutes .
Lost / Damaged Key : € 434.-
Deposit / Guarantee amount : The pre-authorized amount which refer to the CDW/TW Excess of the booked
group
Deposit/Guarantee amount if Full Package of Premium insurance has been choosed: € 300
1) WHAT IF I WANT TO CANCEL OR MODIFY MY BOOKING?
a. Modification
You can modify your booking, free of charge, provided You let VOLTA4u know at least 48 hours before
the rental is due to start.
Μπορείτε να τροποποιήσετε την κράτησή σας, χωρίς χρέωση, υπό την προϋπόθεση ότι θα ενημερώσετε το Volta4u τουλάχιστον 48 ώρες πριν από την έναρξη της ενοικίασης. Λάβετε υπόψη ότι ενδέχεται να ισχύουν νέες τιμές ενοικίασης εάν τροποποιήσετε την κράτησή σας.
Modifications of your booking can be done via VOLTA4u Reservation Department to the telephone
number +0030 2109735000, You can also contact by email to the following address
reservations@volta4u.com και customerservice@volta4u.com
b. Cancellation
- If You have prepaid your booking online to www.volta4u.com
- You can cancel Your booking free of charge provided that You have given VOLTA4u at least 48
hours notice before the rental is due to start. - If You cancel giving VOLTA4u less than 48 hours notice, 50% of the prepaid amount will not be
refunded. - If You cancel giving VOLTA4u less than 24 hours notice, 70% of the prepaid amount will not be
refunded. - If You have not cancelled and fail to come to the VOLTA4u station to pick up the Vehicle, the prepaid
amount will not be refunded. - If You turn down the reservation upon check-out, the prepaid amount will not be refunded
- If You don’t provide a valid driving license, ID or passport or a credit card under your name, the prepaid
amount will not be refunded.
For the purpose of this section, cancellation of the booking or failure to pick up the Vehicle due to
Force Majeure means that You are prevented or delayed by reason of war and other hostilities civil
commotion, accident, lock-outs, trade disputes acts, embargoes or restraints of governments
restrictions of imports or exports or any other cause or circumstance beyond Your reasonable (direct or
indirect) control. - If You have not prepaid your booking online to www.volta4u.com
- You may modify your booking free of charge 24hrs prior to the time of pickup. If less than 24hrs you should
Επικοινωνήστε με τον σταθμό παραλαβής ή στείλτε email στο reservations@volta4u.com και στο customerservice@volta4u.com - If you have a pre-paid booking ( voucher/ Reference No ) through a Travel Agent or a Booking platform/On
line TA/TO , you must check and follow the Terms and Conditions written on your voucher .
Ευχαριστούμε που επιλέξατε τη VOLTA4u για την ενοικίαση του αυτοκινήτου σας. 😊