Frequently Asked Questions
If you can’t find what you’re looking for,
you can always contact us with your enquiry.
To rent a car, you will need a valid driver’s license, a credit card in your name, and a passport or ID for identification. International drivers may also need an International Driving Permit (IDP).
The minimum age to rent a car varies by location and vehicle type, but generally, renters must be at least 21 years old. Drivers under 25 may be subject to a young driver surcharge.
While most rentals require a credit card, some locations may accept debit cards. Check with our customer service team for specific policies at your rental location.
Basic insurance coverage is typically included in the rental price. Additional coverage options, such as full protection package (Full Insurance) and super collision damage waiver (SCDW), are available for an extra fee.
- Yes, additional drivers can be added to your rental agreement. Each additional driver must meet the same age and license requirements as the primary driver and may be subject to an additional fee.
You can cancel your reservation by contacting our customer service team or using our online booking system. Cancellation policies vary, so please review the terms and conditions of your reservation.
Most rentals come with unlimited mileage, but some vehicle types or special offers may have mileage restrictions. Check your rental agreement for details.