Terms and Conditions of Hire

Age requirements : Minimum age 21 years | Maximum age 75 years | Young driver supplement: YES
age 19-21 only for car groups MDMR/ECMR / Price per day are 15€ (VAT included) per day for rentals
1-7 days and 10€ (VAT included) per day if the booking is for 8+ rental days.
(Minimum driving experience required (years) : 1 year
Driving License : INTERNATIONAL DRIVING LICENSE is mandatory to be presented by all drivers out of
EU
Additional driver : price per day, min & max: € 6 inclusive of TAX
Taking the car abroad ( outside Greece) : Taking the car abroad is not allowed . A penalty amount of €
10.000 apply
Payment options : Voucher |Partial Payment | Credit cards VISA , MASTER , UNION PAY, AMEX. Diners,
Revolut & Digital cards not accepted | Debit cards not accepted unless if for optional extras and
Additional insurances.
Fuel Policy : Same to Same | If full to full option the refueling charge is €30.- inclusive of TAX
Out of hours Collection & Return : € 40.- inclusive of tax for Out of hours collection & same amount if
out of hours return
Traffic / Damage fee : Traffic administration fee: € 31.- plus other fine expenses requested by the
Traffic Police Department . Damage administration fee € 31.- ( amounts include tax)
Baby seat / Child seat / Booster seat : price per day, min / max : € 7 per day or max € 70.- inclusive of
tax
GPS : Portable GPS not Available
Country Restrictions :
Cancellation Policy : -Bookings can be changed and/or cancelled free of charge up to 24 hours prior to
pick-up. Bookings that are cancelled after this time , will incur a cancellation fee of the total voucher
value .-Bookings that the customer has failed to pick up the car “Non Show” or “No credit/debit card”
or “Not valid documents ID/Passport/Driver’s license “ will incur a penalty fee of the total voucher
value.
Dirty Car cabin upon return or to the outside of the car where the car inspection is not possilble :
€ 100.- per rental . Extra ordinary interior cleaning € 149 if check out to the Mainland & € 174.- if
check out to the islands . Disinfection due to a confirmed Covid-19 statement of the driver or
passengers € 186.-
Travelling with VOLTA4u car to the Greek islands : Allowed with an extra fee of € 50.- and only with a
written authorization from VOLTA4u Reservations department. An email request should be sent prior
to the booking confirmation to reservations@volta4u.com and customerservice@volta4u.com
Country Restrictions / Insurance / Damage / fines :
The Collision Damage Waiver (CDW) excess amount, the Super Collision Damage Waiver
(SCDW) reduced excess amount, the premium insurance zero excess amount, all inclusive insurance
zero excess amount and tires, lights & glasses excess amount do not cover the following options:
1) damage to the underside of the car
2)to the wheels, tires, lights & windscreens (if all inclusive insurance or Tires, lights & glasses insurance
has been purchased, tires, wheels, lights and glasses are covered)
3) damages arising from or in connection, proximate or remote, with a violation of any of the articles
referred to in the Greek Road Traffic Code (KOK) or in the European Road Traffic Law, as well as
damages for violation of the Road Traffic Code, whether these occurred by way of the driver being
completely at fault or by way of him being jointly liable for any of the above in any percentage,
4) damage caused while driving on unpaved roads,
5) driving by a driver under the influence of alcohol or other substances

None of these damages are covered by the insurance and the total amount of the damage to the rental car and if necessary in some cases the transfer of the costs of possible transportation of the car from the place of the damage to the Volta4u Maintenance department should be paid by the driver or the company’s bill covering the full amount of the rental.

1/ Cost of traffic fines applied by the Traffic Authority plus administration costs of €25 charged to the
customer
2/ The receipt of vehicle plates from the Traffic Authority costs 20.- per day with a maximum amount
of 400 euros per rental charged to the customer
3/ Any other fine charged to the customer by the Traffic during the rental period
rental charged to the customer

Turn down or cancelled booking (by customer , the driver or by the Station Manager for reasons
contrary to the Terms & Conditions : The voucher value is not refundable if cancellation received prior
to check out for reasons contrary to the Terms & Conditions , eg No credit card , or not valid credit
card, no International driving license , customer with instability to drive the vehicle, client under the
influence of substances, etc .
Grace period: 30 minutes .
Lost / Damaged Key: € 434.-

1) WHAT IF I WANT TO CANCEL OR MODIFY MY BOOKING?

a. Modification
You can modify your booking, free of charge, provided You let Volta know at least 48
hours before the rental is due to start.
Please be aware that new rental prices may apply if You modify Your booking.
Modifications of your booking can be done via Volta Reservation Department to the
telephone number +0030 2109735000, You can also contact by email to the following address
reservations@volta4u.com and customerservice@volta4u.com

b. Cancellation

If You have prepaid your booking online to www.volta4u.com

You can cancel Your booking free of charge provided that You have given Volta at least 48 hours notice before the rental is due to start.
If You cancel giving Volta less than 48 hours notice, 50% of the prepaid amount will not be refunded.
If You cancel giving Volta less than 24 hours notice, 70% of the prepaid amount will not be refunded.
If You have not cancelled and fail to come to the Volta station to pick up the Vehicle, the prepaid amount will not be refunded.
If You turn down the reservation upon check-out, the prepaid amount will not be refunded
If You don’t provide a valid driving license, ID or passport or a credit card under your name, the prepaid amount will not be refunded.

For the purpose of this section, cancellation of the booking or failure to pick up the Vehicle due to Force Majeure means that You are prevented or delayed by reason of war and other hostilities civil commotion, accident, lock-outs, trade disputes acts, embargoes or restraints of governments restrictions of imports or exports or any other cause or circumstance beyond Your reasonable (direct or indirect) control.

If You have not prepaid your booking online to www.volta4u.com
You may modify your booking free of charge 24hrs prior to the time of pickup. If less than 24hrs you
should contact the pick up station or email to to reservations@volta4u.com and customerservice@volta4u.com

If you have a pre-paid booking ( voucher/ Reference No ) through a Travel Agent or a Booking
platform/On line TA/TO , you must check and follow the Terms and Conditions written on your
voucher .

Thank you for choosing VOLTA4u for your Car Rental 😊